Noticeboard

PRESCRIPTIONS:
The cost of prescriptions is increasing by 30p from 1st April 2023 to £9.65.
The cost of prescription pre-payment certificates (PPCs) will also be increased.  See Prescriptions tab for further information about costs.
Please note that all Prescriptions are taking 5-7 working days due to high demand and delays with deliveries from drug companies.   Please do not include weekends or bank holidays.
The practice will be closed on Monday 1st, 8th and 29th May for the bank holidays.
 

Our dispensary is closed between 1pm - 3pm from Monday to Friday.

Remove labelling prior to disposal of empty medicine bottles/boxes

Identity theft can have serious and lasting consequences for victims, so it is important for individuals to take proper steps to protect themselves wherever possible. By managing your personal information carefully and understanding its importance, you can reduce the likelihood of it impacting you.

  • Remove all personal and surgery labelling from medicines packets and bottles prior to disposal
  • Shred or destroy your personal information
  • Help the environment by recycling your bottles and cardboard packets

Registering at the Practice

We are receiving a lot of enquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

Main Surgery Opening Times – Quay Lane Surgery, St Germans

 

Morning

Lunch Closed

Afternoon

Monday

0830 – 1300

1300 – 1400

1400 – 1800

Tuesday

0830 – 1300

1300 – 1400

1400 – 1800

Wednesday

0830 – 1300

1300 – 1400

1400 – 1800

Thursday

0830 – 1300

1300 – 1400

1400 – 1800

Friday

0830 – 1300

1300 – 1400

1400 – 1800

 

Please note:  Our dispensary is closed from 1 - 3pm Monday to Friday

Branch Surgery Opening Times – Downderry Surgery, Downderry

 

 

Morning

Lunch Closed

Afternoon

Monday

0900 – 1230

1230 – 1400

1400 – 1800

Tuesday

0900 – 1230

1230 – 1400

Closed

Wednesday

0900 – 1230

1230 – 1400

1400 – 1800

Thursday

0900 – 1230

1230 – 1400

1400 – 1800*

Friday

0830 – 1230

1230 – 1400

Closed

Downderry Surgery is closed on Tuesday and Friday afternoons.  There is no Doctor or Nurse at Downderry on a Tuesday afternoon.

When the Surgery is Closed:

When the surgery is closed you will automatically be transferred to the out of hours service. Between 08:00-08:30, 13:00-14:00 and 18:00-18:30 Monday to Friday a messaging service (Kernow Messaging) manage all calls. They have access to a GP at our surgery in case of urgent need. Outside of these times your medical cover is provided by NHS111. If you need emergency treatment then you must hang up and dial 999.

For non-medical emergencies please dial 111

For medical emergencies please dial 999

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website