Patient Triage is a great way for you to contact our practice for non-urgent medical or admin requests. It is very simple to fill out so please do give it a go if you need to contact us.
Although the character count is limited on the form, please try to give as much specific and concise information as possible. We really think it is easier for most people than waiting on hold to speak to a receptionist but would love to hear your feedback.
If you do not have access to the internet or find it difficult to use a computer or smartphone you can call reception instead.
FLU VACCINATIONS - PLEASE SUPPORT YOUR SURGERY BY HAVING YOUR VACCINATION WITH US!!
Bookings for FLU Vaccinations are now open for this Autumn!
• Aged 65 and over - automatically eligible
• Aged 64 and under - eligible at risk groups only
• Please contact the surgery if you are housebound
Many people are unaware that each GP practice has to order in its flu vaccine (at considerable cost) the year before needed. Every eligible patient who goes elsewhere for their flu jab, is unknowingly wasting the one ordered for them by their GP. The practice are unable to send
them back so any unused vaccines are wasted. Practices don’t get reimbursed for all their wasted vaccines, so this money is lost. The practice had to waste a high number of vaccines last year due to patients getting vaccinated at their local pharmacy or mass vaccination centre.
To enable us to continue to provide this vital service we kindly ask that you support your local surgery!
We are unable to arrange an appointment for the Autumn Booster. Ring 119 to book an appointment or book online via the National Booking Service.
Patient Participation Group (PPG) - Dr Simon Fullalove retirement
We are delighted to be organising the collection for Dr Fullalove’s retirement. Many of us have special memories, so please send your stories and messages which we will be presenting to him in a special book.
If you would like to donate to the collection - we have the following options:
Please email me for the bank details on firstname.lastname@example.org
Pay: Quay Lane PPG please write Collection on the back of cheques.
Envelopes clearly marked PPG Collection and handed in to either surgery.
For the special book of messages - these can be emailed or handed into the surgery in an envelope clearly marked PPG Collection or posted to the PPG Chair c/o Quay Lane Surgery, Old Quay Lane, St Germans, Saltash PL12 5LH
If you are housebound and would like to contribute please get in touch - we can help.
NHS SYMPTOM CHECKER
If you’re not sure what condition you have, or how severe it is, you can use the NHS 111 symptom checker. The checker will:
- Answer questions about your main symptom.
- Help you find out when and where to get help.
- Arrange for you to be contacted by a nurse, if needed.
To use the checker, click here: https://111.nhs.uk/
We are Supportmatch Homeshare a not-for-profit organisation, we have partnered with Cornwall Council and the Cornwall Voluntary Sector Forum (VSF) to deliver a Homeshare Scheme in Cornwall. Supported by Kate Shields, CEO Integrated Care System and Rachel Wigglesworth, Director of Public Health.
The Scheme provides live-in support to adults by matching people who need live-in support (the ‘Householder’) with those that can give it (the ‘Homesharer’). More specifically, the Scheme involves matching someone with a spare room that would like practical support around the home and companionship with someone that needs affordable accommodation and can provide practical support and companionship for an agreed number of hours per week.
The benefits are significant and can improve quality of life, for both the Householder and the Homesharer, through reducing loneliness and provide practical support such as cooking and helping prepare meals, basic meals, general housekeeping and provide an overnight presence for both parties (note: this arrangement does not include personal care).
Typically support and companionship is between 10-15 hours per week and the accommodation provided is very affordable, safe and secure. Both parties are vetted and safeguarding is a crucial element of this Scheme.
If you, your colleagues, residents or family/friends, as a Householder, has a spare room and want to learn more about Homeshare and the many benefits of having a Homesharer provide you with live-in companionship and support, we can help! Click on the link for further information:
Hospital Waiting ListsAnyone waiting for a hospital appointment, operation or treatment, can now access the NHS My Planned Care Patient Digital Platform [https://www.myplannedcare.nhs.uk/] which gives them direct access to the latest average wait time information for their trust, as well as helpful advice and support whilst they wait.Updated weekly, the site is easy-to-use and is ‘open-access’ so their carer, friends, relatives,and can NHS team can also access this information. We encourage people to look at this site where they may find the information they need before contacting their GP or hospital for an update about any elective procedures they are waiting for.As well as wait time information, the platform also includes helpful details about how to manage pain, mental health, keeping healthy and accessing financial help and other local support whilst they wait. It can also help people to prepare for their appointment/operation, including how to make a plan for their care and treatment alongside their healthcare professional.
__________________________________________________ARE YOU ON HOLIDAY IN CORNWALL?