Welcome to the Quay Lane Surgery Website
Quay Lane doctors' surgery in St Germans provides the highest quality healthcare to patients in the Cornwall area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Visit us on Facebook
We are not currently recruiting
Friends & Family Test
Please tell us what you think about our surgery and the service we provide by completing the Friends and Family Test - please click on the patient survey on the right hand side of the home page in the section named 'Have your say', thank you.
Accessible Information Standard
Please let us know if you have a disability or a communication need – information like appointment letters or appointment cards can be provided to meet your individual needs rather than being in standard print. If you have a communication impairment such as dual sensory loss or you are deafblind and need an interpreter for health or social care appointments then please let us know when you attend.
Quay Lane & Downderry Surgery Patient Group
Newsletter - please follow the link:
On-line Services - The Waiting Room
We now offer patients the use of a secure web site on the Internet to:
- Request repeat prescriptions
- Book or cancel Appointments
- View selected items from your medical record
Please follow the link on the right hand side (access to The Waiting Room on-line service) for further information on this service. You must be 16 years or over to register for this service.
If you do wish to join The Waiting Room but wish to order medication for yourself, your children or someone you care for then you can follow the prescription link at the bottom of the page. Prescriptions can be ordered by hand at both surgeries, face to face or by post. We no longer accept prescription requests over the telephone. Please allow 2 working days to collect from Quay Lane Surgery or 3 working days from the Downderry Branch Surgery.
(Site updated 28/11/2016)