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Welcome to the Quay Lane Surgery Website

surgery Quay Lane doctors' surgery in St Germans provides the highest quality healthcare to patients in the Cornwall area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Facebook Visit us on Facebook

We are currently recruiting....... follow the link for job vacancies 

breast feeding friendly We are a Breast Feeding Friendly Surgery 

NHS Fact sheets for Non-English speakers CLICK HERE

newsletter Click here for the latest practice news  
Book Appointments and order Repeat Medication On-lineInternet

Getting to the surgery can often be difficult or time consuming, so being able to book an appointment with your Doctor or order your medication on-line alleviates these issues. 

'The Waiting Room' links in directly with the practice IT system and your medical record.  Registering with 'The Waiting Room' is easy - all you need is your own unique e-mail address.  Complete and return a consent form to the surgery in person with a form of identity. 

Download a consent form by clicking on this link: On-Line Registration Consent Form

IMPORTANT INFORMATION:  Due to teething problems with our new on-line prescription ordering system we will continue to accept requests through the website order form.  I can confirm that this service will not close until such time that the issues with the new system (The Waiting Room) have been resolved by our IT supplier.  Follow the link below to order your prescription.  We do not offer a telephone ordering service so kindly ask that you do not ring your request through to the surgery.  Thank you for your patience.

HPV Vaccine HPV Vaccine - All you need to know about the new HPV vaccine that helps protect against the main cause of cervical cancer


Health Promotion Service - Ask PHIL - CLICK HERE


(Site updated 03/04/2014)
Order your repeat medicationsCancel your appointmentAccess Appointment System




We now have a credit card machine for payment of prescriptions.   We can put through payments over the telephone from Downderry Surgery with patients permission.

Prescriptions from the 1.4.14 will go up by 20p to £8.05.  PPC charges have remained the same.

Appointment text reminders are now being used.  Please can you contact reception and provide your mobile telephone number.If you do not wish to receive these reminders then please inform us. 

We now offer on-line appointments with your Doctor.  Please contact the surgery to register for this service.

We would like to welcome Dr Michelle Raspa to the team.  She will be working on a Tuesday afternoon and all day on a Friday.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesDepartment of HealthThis site is brought to you by My Surgery Website