Welcome to the Quay Lane Surgery Website
Quay Lane doctors' surgery in St Germans provides the highest quality healthcare to patients in the Cornwall area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
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Friends & Family Test
Please tell us what you think about our surgery and the service we provide by completing the Friends and Family Test - please click on the patient survey on the right hand side of the home page in the section named 'Have your say', thank you.
Book Appointments and order Repeat Medication On-line
Getting to the surgery can often be difficult or time consuming, so being able to book an appointment with your Doctor or order your medication on-line alleviates these issues.
'The Waiting Room' links in directly with the practice IT system and your medical record. Registering with 'The Waiting Room' is easy - all you need is your own unique e-mail address. Complete and return a consent form to the surgery in person with a form of identity. Download a consent form by clicking on this link: On-Line Registration Consent Form
Patients who have registered an email address with the practice, should have received an email from TheWaiting-Room.net, please follow the link in the email to activate your account. More information on the new repeat prescription process can be found on the prescriptions page.
If you have registered with the new system, The Waiting Room then please click here to follow the link
Otherwise please order using the existing system however please be advised this system will cease operation in the near future. Please click here to order your prescription using the existing method. Alternatively follow the link for prescriptions below.
If you have registered with the new system, The Waiting Room then follows the links below for booking an appointment and cancelling an appointment.
(Site updated 17/04/2015)