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Appointments can be booked up to three months in advance.  Please be aware if you book on the day then we cannot guarantee that you can see the GP/Nurse of your choice.   

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

We have a credit card machine for payment of prescriptions.   We can put through payments over the telephone from Downderry Surgery with patients permission.

Prescriptions from the 1.4.16 will go up by 20p to £8.40.  PPC charges have remained the same.

Welcome to the Quay Lane Surgery Website

surgery Quay Lane doctors' surgery in St Germans provides the highest quality healthcare to patients in the Cornwall area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

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We are not currently recruiting 

Friends & Family Test

Please tell us what you think about our surgery and the service we provide by completing the Friends and Family Test - please click on the patient survey on the right hand side of the home page in the section named 'Have your say', thank you.

Quay Lane & Downderry Surgery Patient Group

Newsletter - please follow the link:

Spring Newsletter


On-line Services - The Waiting Room

We now offer patients the use of a secure web site on the Internet to:

  • Request repeat prescriptions
  • Book or cancel Appointments
  • View selected items from your medical record

Please follow the link on the right hand side (access to The Waiting Room on-line service) for further information on this service.  You must be 16 years or over to register for this service.

Ordering Prescriptions

If you do wish to join The Waiting Room but wish to order medication for yourself, your children or someone you care for then you can follow the prescription link at the bottom of the page. Prescriptions can be ordered by hand at both surgeries, face to face or by post.  We no longer accept prescription requests over the telephone.  Please allow 2 working days to collect from Quay Lane Surgery or 3 working days from the Downderry Branch Surgery.

CQC Report

(Site updated 27/05/2016)
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