Friends and Family Test Results

Friends and Family Feedback Summary (Up to April 2025)

We are pleased to share the overall feedback from our friends and family survey for Quay Lane Surgery.

Up to and including April 2025, we have received overwhelmingly positive responses when asked ‘how likely are you to recommend us to friend and family if they needed similar care or treatment?’

Extremely Likely 1636
Likely 730
Neither 10
Unlikely 4
Extremely Unlikely 4
Don’t know 6

We are committed to continuously improving our services and appreciate all the feedback we receive. Thank you for your support!

Recent Comment

  1. I was able to see a GP on the same day. The doctor listened to me, thoroughly examined my overall health and gave a quick diagnosis, with medication I could pick up at the surgery. The reception staff and dispensary staff were also helpful and polite.
  2. All staff were friendly, helpful and efficient as always, many thanks.
  3. We are so lucky to have a good professional but friendly surgery, your always looked after so well , very caring 

 

Page last reviewed: 13 May 2025
Page created: 23 October 2024