Friends and Family Test Results

Friends and Family Feedback Summary (Up to October 2025)

We are pleased to share the overall feedback from our friends and family survey for Quay Lane Surgery.

Up to and including October 2025, we have received overwhelmingly positive responses when asked ‘how likely are you to recommend us to friend and family if they needed similar care or treatment?’

Extremely Likely 2422
Likely 755
Neither 19
Unlikely 6
Extremely Unlikely 6
Don’t know 8

We are committed to continuously improving our services and appreciate all the feedback we receive. Thank you for your support!

Recent Comment

  1.           Always receive exemplary, professional, polite service. Medical quality without fault and an example of how a GP surgery should be, (and how most wish theirs were!

  2.       Quay Lane Surgery provide an excellent service. The staff are friendly and professional and very helpful. I can't rate them highly enough.

      3. Absolutely lovely staff so helpful and thorough. Nothing was too much trouble. I love the set up at quay lane. I can always get an appointment when I need one quickly and without stress. And usually in the same day. This is excellent and other practices could adopt this way of working to make their patients as satisfied as I am.

     4.  Help and support through my illness has been outstanding

 

Page last reviewed: 03 November 2025
Page created: 23 October 2024